Kim Kardashian’s cosmetics brand KKW BEAUTY will be ‘temporarily closing’ its fulfillment center amid the coronavirus pandemic.
In a post shared to Instagram and Twitter, the brand wrote that the center’s closure comes in wake of ‘current health orders in California’ introduced by Governor Gavin Newson to prevent the virus’ spread.
‘While this remains a difficult time for us all, we have been so inspired by all of the amazing support we are seeing within our community and would like to thank you for your patience and understanding,’ continued the post shared to KKW BEAUTY’S 5million collective followers.
The cosmetics brand – established by Kardashian in 2017 – admitted that though their ‘website remains available to accept orders’ that the ‘fulfillment center cannot guarantee delivery dates at this time.’
‘Your order will receive top priority as soon as we can resume shipping.’
Customers who placed orders ‘on or after March 16’ will now be allowed to ‘cancel unshipped orders at any time for a full refund,’ due to an update in the KKW BEAUTY return policy.
Though the fulfillment center will be closed for the foreseeable future, the brand’s customer service team will still be available via email and will be personally reaching out to customers directly affected by the closure.
We will continue to keep you updated via email and on our Instagram, Twitter, and Facebook, and look forward to continued sharing of beauty tips, tricks, and KKW BEAUTY content with you.’
‘Sending best wishes for your health and safety. Love, KKW BEAUTY,’ the post concluded.